Integrated Print & Mail


Has sending paper and electronic documents like invoices, bills, and notifications to customers become overwhelming? Save time, money, and paper with E-Complish’s new integrated Print & Mail solution. Customers prefer either postal or online interactions. Exploring the message categories you can outsource and computerized contact advantages will help you meet everyone’s needs.

Integrated Print & Mail

Business Correspondence Types

Communicating with your current and prospective customers may involve any of these typical print or electronic classifications:

Timely transactional documents: Invoices and receipts are essential to client dealings. Other forms vary by field. Insurance agents and home lenders, for example, generate applications. But the former also produces policies while the latter creates mortgage documentation. You might use postal letters or emails to correspond with customers, service providers, and/or government officials.

Legal notices: Lawyers may draft customer contracts and agreements for firms in some industries. You might distribute other communications like privacy disclosures, compliance notices, loan modification announcements, credit collection letters, and tax documents.

Promotional communications: The goal of marketing messages is to attract, preserve, and strengthen client relationships. Many bill inserts offer specials and upgrades to preferred customers. Including promotions in regular statement envelopes saves money over sending separate letters, which incur extra paper, printing, and postage costs. Colors influence whether recipients read enclosures. Fluorescent yellow and hot pink are inviting. A utility company’s safety-inspired scratch-and-sniff stuffers helped patrons recognize natural gas leak odor.

Educational, informative, and response-generating messages: These business notices share information on various topics and might include case studies, charts, graphs, poll results, statistics, survey requests, and images. Accountants may prepare periodic reports like investment statements, using templates to simplify comparing previous months or quarters.

Computerized Record Benefits

Research shows that typical office employees make over 60 trips to printers or copiers per week. An extra staffer is necessary to organize and maintain every 12 new filing cabinets. Workers spend up to 30 percent of their internal time searching for paper files or documents. They devote about four weeks annually trying to recover lost or mislabeled reports. Investigators estimate 7.5 percent of total company paperwork goes missing. Each misfiled record’s productivity drain costs up to $125.

According to a survey, 92 percent of firms focus on reducing paper in their business processes constantly. Just 3 percent have excluded hard copies completely with 33 percent being almost there. Switching to electronic documents offers these benefits:

Easy data access: Employees can retrieve identical information simultaneously on desktop or mobile devices. That simplifies file sharing and collaboration, especially between parties in different buildings or cities.

Quick file locating: Computer forms are easier for employees to file and locate than paper equivalents, thanks to search parameters like file names, dates, document types, and other user-defined criteria.

Reduced costs, lost forms, and storage: Outsourcing hard copies means you’ll buy less paper, printer ink, and copier toner. Switching to more efficient and accurate electronic invoicing and billing curtails paper consumption immediately while lowering the chances of lost statements. Decreasing storage space and staff filing time for printed records are additional cost savers.

Email Advantages

Speed: Almost instantaneous emails expedite information dissemination and responses to streamline business processes. Attachments can include important documents, clarifying your messages.

Distance reduction: Corresponding via emails stops geographical barriers from causing delays. Employees and clients can communicate across long distances quickly.

Availability: Conveniences range from eliminating hard-copies to making correspondences portable. Archive and back up countless messages in email, desktop, and mobile device folders for later retrieval.

Efficiency: Productivity enhancers include email customization features and communicating via categorized lists, decreasing dependence on less efficient contact methods.

Lower costs: Updating postal correspondence to email slashes printing, staff, and postage expenses significantly. Your monthly Internet fee allows unlimited messages, attachments, and live chats. Email and online customer service cost less than telephone-based assistance.

Your Custom Solution

Some clients want to receive certain mailed statements as payment reminders and tangible records they can review later for various reasons like tax purposes. E-Complish’s printing and mailing services complement our Electronic Billing Presentment and Payment (EBPP) program that invites customers to view and pay invoices and bills online.

Combine print and mail services with HostPay’s transaction website that links to your ecommerce store. Patrons using quick response (QR) codes via MobilePay also benefit from print and direct mail services. These customizable E-Complish solutions help companies in healthcare, insurance, government, financial, utility, and telecommunication industries. Request details today.