Questions About Interactive Voice Response Systems? We Have Answers
Blogs, IVRJan 06, 2023
In one of our last blog posts for 2022, we explored how medium-size businesses can benefit from…
Read moreJan 06, 2023
Why Medium-Size Businesses Need an IVR System
Blogs, IVRTags: IVR, ivr payment, medium sized business Dec 19, 2022
Larger merchants have long embraced interactive voice response (IVR) payment systems that allow consumers to make payments by…
Read moreBaby Boomers Bullish on Digital Payments
Blogs, IVRJul 18, 2022
“Baby Boomers just aren’t interested in financial technology and digital payments.” That is an assumption many merchants make,…
Read moreConsumers ‘Call’ For Voice-Activated Payment Options
Blogs, IVRTags: automated ivr, IVR, Voice-Activated Payment Options Sep 03, 2021
Now hear this: Consumers’ interest in—and demand—smarter, faster ways to pay includes voice-activated options, such as access…
Read moreEnabling Secure Payments With Interactive Voice Response and Call Center Systems
Blogs, IVRTags: Call Center, interactive voice response, IVR Jun 07, 2021
Solutions that allow bill payment to occur online, via text, or through a mobile device rather than…
Read moreIVR Systems Yield Savings While Increasing Customer Satisfaction
Blogs, IVRMay 17, 2021
Digital payment solutions, such as online, mobile, and text-based payment systems, have become critical components of business’…
Read moreFive Key Benefits of Interactive Voice Response Systems
Blogs, IVRTags: cost effective, detailed reports, happier customers, IVR, payment acceptance, payment collection, timely payments Mar 05, 2020
Offering a wide variety of electronic payment options is a must for businesses of all types and…
Read moreHow to Decrease Call Center Volume and Increase Call Handling Efficiencies
Blogs, IVRTags: Call Center, IVR Oct 17, 2019
Call centers can be a blessing and a curse for municipal entities, utilities, loan offices, financial companies, real…
Read moreHow businesses can close more sales in less time with automation
Blogs, IVRJul 08, 2019
Competition for customers—and in particular, repeat customers—is at an all-time high. This means merchants must pull out all…
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