Baby Boomers Bullish on Digital Payments
Blogs, IVRJul 18, 2022
“Baby Boomers just aren’t interested in financial technology and digital payments.” That is an assumption many merchants make,…
Read moreJul 18, 2022
Consumers ‘Call’ For Voice-Activated Payment Options
Blogs, IVRTags: automated ivr, IVR, Voice-Activated Payment Options Sep 03, 2021
Now hear this: Consumers’ interest in—and demand—smarter, faster ways to pay includes voice-activated options, such as access…
Read moreEnabling Secure Payments With Interactive Voice Response and Call Center Systems
Blogs, IVRTags: Call Center, interactive voice response, IVR Jun 07, 2021
Solutions that allow bill payment to occur online, via text, or through a mobile device rather than…
Read moreIVR Systems Yield Savings While Increasing Customer Satisfaction
Blogs, IVRMay 17, 2021
Digital payment solutions, such as online, mobile, and text-based payment systems, have become critical components of business’…
Read moreFive Key Benefits of Interactive Voice Response Systems
Blogs, IVRTags: cost effective, detailed reports, happier customers, IVR, payment acceptance, payment collection, timely payments Mar 05, 2020
Offering a wide variety of electronic payment options is a must for businesses of all types and…
Read moreHow to Decrease Call Center Volume and Increase Call Handling Efficiencies
Blogs, IVRTags: Call Center, IVR Oct 17, 2019
Call centers can be a blessing and a curse for municipal entities, utilities, loan offices, financial companies, real…
Read moreHow businesses can close more sales in less time with automation
Blogs, IVRJul 08, 2019
Competition for customers—and in particular, repeat customers—is at an all-time high. This means merchants must pull out all…
Read moreSpring is Here—and So is the Need for Fast Payment Options
Blogs, IVR, Mobile, Online paymentsTags: IVR, mobile payments, SMS Text, Text2Pay Apr 11, 2019
Just as winter makes people want to hibernate indoors, spring is a time when everyone cannot wait to…
Read moreEnhance Your IVR for Insurance Customer Retention
Blogs, IVRTags: auto payment systems, IVR, payment solutions Oct 25, 2017
A study discovered that almost 75 percent of consumers were likely to switch to competitors following negative call…
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