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Blog

E-Complish > IVR

Five Key Benefits of Interactive Voice Response Systems

Blogs, IVR
Tags: cost effective, detailed reports, happier customers, IVR, payment acceptance, payment collection, timely payments Mar 05, 2020

  Offering a wide variety of electronic payment options is a must for businesses of all types and…

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What Businesses Need to Know About DTMF

Blogs, IVR
Tags: dtmf, IVR, payments Jan 03, 2020

The in’s and out’s of dual-tone multi-frequency (DTMF)—and the benefits it provides—are easy to understand.

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How to Decrease Call Center Volume and Increase Call Handling Efficiencies

Blogs, IVR
Tags: Call Center, IVR Oct 17, 2019

Call centers can be a blessing and a curse for municipal entities, utilities, loan offices, financial companies, real…

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How businesses can close more sales in less time with automation

Blogs, IVR
Jul 08, 2019

Competition for customers—and in particular, repeat customers—is at an all-time high. This means merchants must pull out all…

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Spring is Here—and So is the Need for Fast Payment Options

Blogs, IVR, Mobile, Online payments
Tags: IVR, mobile payments, SMS Text, Text2Pay Apr 11, 2019

Just as winter makes people want to hibernate indoors, spring is a time when everyone cannot wait to…

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Enhance Your IVR for Insurance Customer Retention

Blogs, IVR
Tags: auto payment systems, IVR, payment solutions Oct 25, 2017

A study discovered that almost 75 percent of consumers were likely to switch to competitors following negative call…

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How Credit Union Lenders Can Engage Digital Members

Blogs, IVR
Tags: automated ivr, credit union, digital members Aug 15, 2017

Loan and payment landscapes are changing drastically for consumers and credit unions. Members, particularly millennials, choose financial service…

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IVR System Simplifies Dental Care Collections

Blogs, IVR
Tags: debt collection, dental care, IVR Jul 20, 2017

Accessible insurance coverage is getting more people to receive dental care consistently. However, receiving payments shouldn’t resemble pulling…

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Healthcare IVR Meets Patient and Provider Needs

IVR
Tags: automated ivr, healthcare, outsource benefits Jul 11, 2017

For decades, interactive voice response (IVR) systems have helped various industries provide customer self-service conveniences. Usage showed double-digit…

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IVR Payment System Benefits Begin With Cutting Costs

Blogs, IVR
Tags: IVR, ivr payment May 11, 2016

Most companies share common goals for 2016: streamlining operations to decrease overhead and increase profits. Many businesses that…

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Recent Posts

  • Artificial Intelligence and Machine Learning Top the Automation Trends Chart…But Bring Challenges
  • How to Foster Widespread Consumer Engagement With Omnichannel Payment Processing
  • Warning: Cybersecurity Threats Ahead
  • Digital Payments Yield Big Benefits for Healthcare Providers
  • Should You Monitor Employee Productivity—and How?

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Blog

Artificial Intelligence and Machine Learning Top the Automation Trends Chart…But Bring Challenges

  Savvy, forward-thinking business owners and operators of all kinds understand the importance of keeping up with the…

January 8, 2021
How to Foster Widespread Consumer Engagement With Omnichannel Payment Processing

Change has been the watchword in consumer payments for quite some time, with most consumers demanding the convenience…

January 4, 2021
Warning: Cybersecurity Threats Ahead

  The internet is a blessing and a curse for businesses. It allows them to save time and…

December 17, 2020

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