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Enabling Secure Payments With Interactive Voice Response and Call Center Systems

Blogs, IVR
Tags: Call Center, interactive voice response, IVR Jun 07, 2021

  Solutions that allow bill payment to occur online, via text, or through a mobile device rather than…

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How to Decrease Call Center Volume and Increase Call Handling Efficiencies

Blogs, IVR
Tags: Call Center, IVR Oct 17, 2019

Call centers can be a blessing and a curse for municipal entities, utilities, loan offices, financial companies, real…

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How Payment Management Systems Solve Call Center Issues

Blogs, Payment Processing
Tags: Call Center, Customer Data Security, payment management Mar 30, 2017

A 40-percent increase in 2016 American data breaches has call centers prioritizing protective measures in 2017. Since your…

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