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Blog

E-Complish > Call Center

Enabling Secure Payments With Interactive Voice Response and Call Center Systems

Blogs, IVR
Tags: Call Center, interactive voice response, IVR Jun 07, 2021

  Solutions that allow bill payment to occur online, via text, or through a mobile device rather than…

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How to Decrease Call Center Volume and Increase Call Handling Efficiencies

Blogs, IVR
Tags: Call Center, IVR Oct 17, 2019

Call centers can be a blessing and a curse for municipal entities, utilities, loan offices, financial companies, real…

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How Payment Management Systems Solve Call Center Issues

Blogs, Payment Processing
Tags: Call Center, Customer Data Security, payment management Mar 30, 2017

A 40-percent increase in 2016 American data breaches has call centers prioritizing protective measures in 2017. Since your…

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Recent Posts

  • FedNow: Not Right Away, But Sooner Than Expected
  • Questions About Interactive Voice Response Systems? We Have Answers
  • Why Medium-Size Businesses Need an IVR System
  • PCI SSC Moves Full Steam Ahead With Mobile Payments Standard
  • Payments and the IoT: Shoring Up Security

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Blog

FedNow: Not Right Away, But Sooner Than Expected

  Instant payments are closer on the horizon than merchants may think. Initially expected to make its debut…

January 13, 2023
Questions About Interactive Voice Response Systems? We Have Answers

  In one of our last blog posts for 2022, we explored how medium-size businesses can benefit from…

January 6, 2023
Why Medium-Size Businesses Need an IVR System

Larger merchants have long embraced interactive voice response (IVR) payment systems that allow consumers to make payments by…

December 19, 2022

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    E-Complish Achieves PCI DSS, HIPAA, SOC 2, and Nac...
    Payment solutions company continues to meet and exceed very stringent security standards   NEW YORK, April 19, 2022 (News... 2022-04-15 16:40:47
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