How to Decrease Call Center Volume and Increase Call Handling Efficiencies
Blogs, IVRTags: Call Center, IVR Oct 17, 2019
Call centers can be a blessing and a curse for municipal entities, utilities, loan offices, financial companies, real…
Read moreWhy SMS-Based Payments Make Sense
Blogs, MobileTags: bill payment, IVR, sms payments Jul 11, 2019
In our last blog post, we discussed how automation—specifically, interactive voice response (IVR) and web-based payment systems—helps businesses…
Read moreSpring is Here—and So is the Need for Fast Payment Options
Blogs, IVR, Mobile, Online paymentsTags: IVR, mobile payments, SMS Text, Text2Pay Apr 11, 2019
Just as winter makes people want to hibernate indoors, spring is a time when everyone cannot wait to…
Read more4 Ways to Ways to Boost Billing and Payment Capabilities
Blogs, Payment ProcessingTags: IVR, ivr processing, mobilepay, recurpay, recurring billing, Text2Pay Mar 18, 2019
Billing and payments—it’s the bane of many companies’ existence, no matter what vertical market they happen to be…
Read moreGetting Lucky With Healthcare Payment Systems
Blogs, Healthcare, Payment ProcessingTags: healthcare, hostpay, IVR, payment systems Mar 06, 2019
The Luck of the Irish March is upon us. That means March Madness, the National College Athletic Association’s…
Read moreHow Does E-Complish Collect NACHA Compliant ACH Transactions Via IVR?
ACH, BlogsTags: ACH payment processing, ACH processing, IVR, ivr payment, nacha compliance Sep 06, 2018
At E-Complish, we believe in giving our clients, and their customers, choices. And so it is that our…
Read moreEnhance Your IVR for Insurance Customer Retention
Blogs, IVRTags: auto payment systems, IVR, payment solutions Oct 25, 2017
A study discovered that almost 75 percent of consumers were likely to switch to competitors following negative call…
Read moreIVR System Simplifies Dental Care Collections
Blogs, IVRTags: debt collection, dental care, IVR Jul 20, 2017
Accessible insurance coverage is getting more people to receive dental care consistently. However, receiving payments shouldn’t resemble pulling…
Read moreIVR Payment System Benefits Begin With Cutting Costs
Blogs, IVRTags: IVR, ivr payment May 11, 2016
Most companies share common goals for 2016: streamlining operations to decrease overhead and increase profits. Many businesses that…
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