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Blog

E-Complish > outsource benefits

Healthcare IVR Meets Patient and Provider Needs

 IVR
Tags: automated ivr, healthcare, outsource benefits Jul 11, 2017

For decades, interactive voice response (IVR) systems have helped various industries provide customer self-service conveniences. Usage showed double-digit…

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Recent Posts

  • Healthcare Consumers’ Move to Digital: It’s Not Just Telehealth
  • Do PCI DSS Requirements Apply to WFH? Guidance Says…Sometimes
  • Banks’ Bill Payment Services Don’t Cut it With Consumers—But Merchants Can Step Into the Breach
  • Enumeration Attacks and Account Testing Attacks: What They Are and How to Prevent Them
  • Bill Payment Hurts, But Merchants Can Ease

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Blog

Healthcare Consumers’ Move to Digital: It’s Not Just Telehealth

  Telehealth is not the only digital direction in which healthcare consumers want to move. According to a…

October 15, 2021
Do PCI DSS Requirements Apply to WFH? Guidance Says…Sometimes

  Over the past few months, we’ve seen many businesses bring their employees back to the office after…

October 12, 2021
Banks’ Bill Payment Services Don’t Cut it With Consumers—But Merchants Can Step Into the Breach

  There’s no question about it: Increasingly, consumers want to pay their bills digitally. But many are less…

October 7, 2021

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