EnterAct – Outbound Calling and Payments

Automated phone calling service with payment processing functionality

Send automated telephone messages to your customers with E-Complish’s outbound phone calling system. EnterAct is an Interactive Voice Response (IVR) system that allows you to set up automated telephone calls and take customer calls through required pathways over the phone, including making payments. EnterAct easily integrates together with DirectPay and our all-in-one payment portal, VirtualPay.


Features

  • Make outbound phone calls to customers automatically – you only set the schedule.
  • Process transactions, take event bookings or product sales in real time
  • Customize the messages and prompts your customers will hear
  • Interacts with customers, just as a live person would
  • Easy integration with DirectPay and our all-in-one payment portal, VirtualPay
  • Access to detailed reports and transaction data
  • NACHA Compliant ACH Processing via IVR – payment authorization is verbally recorded
  • Transaction processing is Level One PCI Compliant for maximum security

Benefits

  • Simplify debt collection and payment reconciliation
  • Provide information to customers
  • Competitive edge
  • No charge for installation

Who Should Use It?

  • Would like to communicate updates or messages to their customers over the phone
  • Don’t have the manpower to offer 24/7 phone service
  • Want to collect debts or past due payments over the phone
  • Require the full features of interactive voice response, but don’t have the budget

Use E-Complish’s EnterAct outbound voice calling feature alone, or together VirtualPay, E-Complish’s integrated online payment management system.