• July 1999 E-Complish is Born

    E-Complish opens with $100 in investment and an idea for collecting payments without costly call centers.

  • August 1999 - First IVR System is Created

    1st IVR system is created for Fortune 100 telecom to collect payments and place outbound calls. Talk about being in the right place at the right time!

  • February 2000 - $1 Billion Processed

    $1 Billion payment processing milestone surpassed for
    E-Complish systems.

  • January 2001 - HostPay is Launched

    Hostpay web-payment portal developed to answer
    e-commerce push. New server pool placed in Rochester, NY data center.

  • April 2003 - VirtualPay is Launched

    VirtualPay hosted call-center system developed to manage different channels and reporting -Reps love us!

  • December 2005 - $20 Billion Processed

    More than $20 Billion processed via IVR, WEB and Representatives.

  • January 2007 - Green Day Established

    Come to work green day established to remind us of Spring…we hate shoveling snow.

  • December 2008 - Company Trip to Hawaii

    Company trip to Hawaii to celebrate hitting $50 Billion payment processing milestone. No sunburns reported.

  • September 2010 - MobilePay is Launched

    E-Complish develops first MobilePay application for major Electrical Utility to answer mobile revolution.

  • February 2011 - PaySecure is launched

    E-Complish rolls out secure pin-based debit processing, aptly named PaySecure.

  • January 2013 - $120 Billion Processed

    $120 Billion threshold surpassed in payment processing for E-Complish clients.

  • October 2013 - EBPP (Electronic Billing Presentment and Payment) is Launched

    E-Complish incorporates electronic bill presentment and payment. It’s cheaper, faster, stronger and bionic. No more paper…trees love us!

  • March 2014 - Text2Pay Launched

    A systems where consumers can be sent text messages when bills are due. All they have to do is text a PIN number back and the payment is automatically deducted from their bank account or credit card.

  • July 2014 - E-Complish Rebrands

    In honor of our 15th year in business, the look and feel of the E-Complish brand has undergone a paint job! Here’s to another 15 years working together.

  • February 2015 - E-Complish Integrates Card.io

    E-Complish introduces Card.io compatibility for MobilePay. Consumers take an image of their credit card and boom, the card info is input in the credit card fields.

  • January 2016 - E-Complish Integrates PayPal

    E-Complish hops on the PayPal bandwagon and integrates PayPal into all of of its’ payment solutions. Yes!

  • July 2016 - EDoc is Launched

    Electronic signatures for payments? Yep! Works great for Recurring Telephone-Initiated ACH transactions.

  • December 2016 - $1 Trillion Milestone Exceeded

    E-Complish exceeds the $1 Trillion processing milestone for the first time in company history.

  • February 2017 - Print and Mail is Released

    E-Complish launched Print and Mail to compliment EBPP (Electronic Bill Presentment and Payment).

  • July 2017 - New Website is Launched

    E-Complish’s website gets an upgrade and its awesome!

  • January 2018 - $2 Trillion Milestone Exceeded

    E-Complish exceeds the $2 Trillion processing milestone for the first time. Processing $1 Trillion in a blazing one year’s time.

  • May 2018 - E-Complish Triples Systems Infrastructure

    Like a stealth ninja, E-Complish engineers silently triple all system resources with no client interruption and puts in place enough horsepower for years to come!

  • Future...

    If we knew it we would be awesome