• July 1999 - E-Complish is Born

    E-Complish Opens with $100 in Investment and an Idea for Collecting Payments without Costly Call Centers.

  • August 1999 - First DirectPay IVR System is Created

    1st DirectPay IVR System is Created for Fortune 100 Telecom to Collect Payments and Place Outbound Calls before Taking a Payment over the Phone was Popular! Talk about Being in the Right Place at the Right Time!

  • February 2000 - $1 Billion Processed

    $1 Billion Payment Processing Milestone Surpassed for all E-Complish Systems. Whoop Whoop!

  • January 2001 - HostPay is Launched

    HostPay Web-Payment Portal Developed to Answer New E-Commerce Push. New Server Pool Placed in Rochester, NY Data Center to Handle Demand. The Internet is Growing!

  • April 2003 - VirtualPay is Launched

    VirtualPay Hosted, PCI/HIPAA Compliant Call-Center System is Developed to Manage Multi-Payment Channels and Reporting – Reps Love Us!

  • December 2005 - $20 Billion Processed

    More than $20 Billion Processed via PCI/HIPAA Compliant IVR, WEB and Representatives. Gotta Love Technology! – No More Snail Mail!!

  • January 2007 - Green Day Established

    Come to Work Green Day Established to Remind Us of Spring…We REALLY HATE Shoveling Snow.

  • December 2008 - Company Trip to Hawaii

    Company Trip to Hawaii (Yeah, that Really Happened), to Celebrate Hitting a $50 Billion in Payment Processing Milestone. We are Glad to Report that No Sunburns Occurred… We know, Sounds Stupid.

  • September 2010 - MobilePay is Launched

    E-Complish Develops the First MobilePay Application for Major Electrical Utility to Answer the Mobile Revolution Push. Watch out Desktops! Mobile Phones are the “New Kids on the Block.” Bad 80’s Reference, Sorry.

  • February 2011 - PaySecure is launched

    E-Complish Rolls Out Secure PIN-based Debit Processing, Aptly Named PaySecure. Unfortunately, this Service Turned Out to be a Bust! Not all plans work out! 🙁

  • January 2013 - $120 Billion Processed

    $120 Billion Thresholds Surpassed in Payment Processing for E-Complish Clients. We are Loving the Confidence Our Clients are Placing in Us!

  • October 2013 - EBPP (Electronic Billing Presentment and Payment) is Launched

    E-Complish Develops its Own Electronic Bill Presentment and Payment that Integrates with VirtualPay so Reps can See What’s Going On Too! It’s Cheaper, Faster, Stronger and Bionic. Not Just a PDF Bill, but Secure Payment Too! No More Paper…Trees Love Us!

  • March 2014 - Text2Pay is Launched

    SMS/Text Reminders and Payments are Here! Text2Pay Provides Consumers a Text Message When Bills are Due as a Reminder Service or as a Reminder and Payment Service. To Make a Payment, All They do is Text Back Their PIN Number and a Payment is Auto-Debited from Their Wallet They Created Online! And NO, They Never Enter Credit Card or Bank Accounts via Text. That Would Just be Dumb.

  • July 2014 - Happy 15th Year! E-Complish Rebrands

    In Honor of Our 15th Year in Business, the Look and Feel of the E-Complish Brand has Undergone a Paint Job! We Opened Our Doors with a $100 Investment and an Idea for Collecting Payments without Costly Call Centers. Fifteen Years Later and Absolutely No Outside Funding, We Have the Same Goal. Here’s to Another 15 Years of Payment Convenience, Security and Payment Acceptance! Now, Where’s the Ice Cream!

  • February 2015 - E-Complish Integrates Card.io

    E-Complish Introduces Card.io Compatibility for MobilePay. Consumers can Take an Image of their Credit Card and BOOM, the Card Info is Entered into the Credit Card Fields. – Note: This Feature is no Longer Available. This was Purchased by PayPal and then Later Resold. We DID Have this – We Swear!

  • January 2016 - E-Complish Integrates PayPal

    E-Complish Hops on the PayPal Bandwagon and Integrates PayPal Into All of its’ Payment Solutions. Yes!

  • July 2016 - EDoc is Launched - No more Waiting for Signed Docs to Initiate Payment Plans!

    Electronic Signatures for Payments? Yep! Works Great for Recurring Telephone-Initiated ACH transactions and More! Customized EDocs for Any Situation with Full Integration to VirtualPay for Call Center Tracking, Approvals and Starting of Recurring Payment Plans After Signed EDOC. No More Waiting for Docs. Just Let the EDOC System Do it for You!

  • December 2016 - $1 Trillion Milestone Exceeded

    E-Complish Exceeds the $1 Trillion Processing Milestones for the First Time in Company History. Break Out the Champaign!

  • February 2017 - Print and Mail is Released

    E-Complish Launches Print and Mail Component to Compliment EBPP (Electronic Bill Presentment and Payment). Yes! There is Still a Need for Snail Mail!!

  • July 2017 - New Website is Launched

    E-Complish’s Website Gets an Update and We Think its Awesome! We Hope You Do Too! But, If You Don’t, that’s OK Too… That’s Why They Make Different Flavors of Ice Cream. 🙂

  • January 2018 - $2 Trillion Milestone Exceeded

    E-Complish Exceeds the $2 Trillion Processing Milestones for the First Time. Processing $1 Trillion in a Blazing One Year’s Time. Sweet.

  • May 2018 - E-Complish Triples Systems Infrastructure

    Like a Stealth Ninja, E-Complish Engineers Silently Triple All System Resources with no Client Interruption and Puts in Place Enough Horsepower for, (What We Think is), Years to Come!

  • December 2018 - E-Complish Hits 10-Year Milestone for PCI Compliance

    Since PCI Came Into Existence, E-Complish was There and Compliant. We are Proud to Celebrate Our 10th Year of Being a Level 1 (the Highest Level), PCI-Compliant Service Provider.

  • February 2019 - E-Complish Becomes HIPAA Certified!

    E-Complish has passed (easily we might add), the HIPAA Risk Assessment. We are the Pills for Your Payment Ills…We Know… Bad Joke!

  • June 2019 - E-Complish Reports 55% Growth

    We’re Growing, and Growing in a Big Way! E-Complish Reports 55% Growth over the Previous Two Years.

  • July 2019 - Happy 20th Birthday

    Welp, We Did It. We’re 20 Years Old Now. What Started Out as a Dream of Payment Automation has Grown into a Full In-House Studio of Payment Experts that Design and Fulfill Our Clients’ Dreams of Convenient, Secure, Payment Acceptance. We Opened Our Doors with a $100 Investment and an Idea for Collecting Payments without Costly Call Centers. Twenty Years Later and Absolutely No Outside Funding, We Have the Same Goal. So… Where’s the Cake!

  • December 2019 - E-Complish Achieves PCI-DSS Compliance

    For the 11th Year in a Row, E-Complish Achieves PCI-DSS 3.2.1 Compliance and is Listed as a Level 1 (the Highest Level), Service Provider.

  • December 2019 - HIPAA Compliance Awarded to E-Complish

    More Compliance Awards? Yep! E-Complish Passes Stringent ePHI Assessment and Achieves HIPPA Compliance. Doctors, Nurses, and Patients Rejoice! No, Not Really, but We Like to Think so… 🙂

  • January 2020 - E-Complish Becomes a Registered Visa Supplier

    E-Complish becomes a Registered Visa Supplier. Now Doing Business with E-Complish Just Became Cheaper. Priceless!

  • Future...

    If We Knew it, We Would be Awesome! We’re Not The Matrix…