BBB Accreditation

E-Complish is proud to say that it has been a BBB Accredited Business since 07/16/2013 with an A+ Rating.

BBB has determined that E-Complish, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business’s products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’s product quality or competency in performing services.

Standards of BBB Accreditation

  • Build Trust
    Establish and maintain a positive track record in the marketplace.
  • Advertise Honestly
    Adhere to established standards of advertising and selling.
  • Tell the Truth
    Honestly represent products and services, including clear and adequate disclosures of all material terms.
  • Be Transparent
    Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
  • Honor Promises
    Abide by all written agreements and verbal representations.
  • Be Responsive
    Address marketplace disputes quickly, professionally, and in good faith.
  • Safeguard Privacy
    Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
  • Embody Integrity
    Approach all business dealings, marketplace transactions and commitments with integrity.
  • BBB Accreditation Reviews

    BBB routinely monitors its files on all Accredited Businesses to affirm that they continue to meet all BBB Accreditation Standards.

    BBB Accreditation Process

    Not every business is eligible for BBB Accreditation. Businesses must meet, commit to and maintain the BBB Code of Business Practices (Accreditation Standards) in order to be eligible for and maintain BBB Accreditation. The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.

    In order to be eligible for Accreditation a business must complete an Accreditation application.

    Upon receipt of a fully completed BBB Application for Accreditation, BBB staff:

    • Reviews the application
    • Researches the business
    • Verifies the information presented in the application
    • May request additional information
    • May request proof of specific information on the application

    After the review and verification process, BBB will then evaluate if the business meets the BBB Code of Business Practices (Accreditation Standards).

    Once BBB has finished its evaluation, the application for BBB Accreditation is either approved or denied. If the applicant is found in compliance with the BBB Code of Business Practices it will be presented to the BBB Board of Directors, or a committee of that board, for final approval. If the application is denied, BBB will contact the applicant, indicating the BBB Standard(s) that were not met and any recourse available to the applicant.