Marc Hopkins, E-Complish’s Vice President of Strategic Relations, becomes the first member of the Company to exceed two decades of service and counting.
NEW YORK, NY September 24, 2021—E-Complish, a provider of custom payment processing solutions, has announced another milestone: Marc Hopkins, its Vice President of Strategic Relations, celebrated his 20th anniversary of joining the company this past August 2021.
Hopkins joined E-Complish after working for five years as Credit and Collection Manager for OnePoint Communications, now the Verizon Avenue division of Verizon. The executive was already well-acquainted with E-Complish at the time: During his tenure at OnePoint Communications, he spearheaded the implementation of E-Complish’s DirectPay interactive voice response (IVR) system to enable automated, voice-activated collection of customer account payments.
Hopkins’ decision to join E-Complish was an easy one. “I was and will continue to be impressed with E-Complish’s ability to provide its customers with payment solutions that are tailored to their specific needs and conform to their business rules,” Hopkins said. “The level of attention E-Complish pays to its customers and the overall culture, where employees are like family, was very appealing as well.”
In his current position, Hopkins is responsible for cultivating and maintaining strategic relationships with E-Complish’s customers, from the discovery stage through closing the deal and beyond. He also holds responsibility for co-development of all E-Complish product and services.
“I am gratified that we continue to move forward technology-wise, and that I can play a role in nurturing our relationships with customers as well as with other partners, such as software solutions providers,” Hopkins stated. “The sky is the limit and here’s to another 20 years!”
Stephen Price, E-Complish’s CEO and CSO, added, “Marc is an invaluable member of our E-Complish family. He has been instrumental in helping us to create new products that attract new types of clients we may not otherwise have had the opportunity to serve—for example, banks and processing gateways—and to keep them on our roster. We look forward to many more years of benefitting from having him on our team. Congratulations my friend!”