Payment Processing Solutions

E-Complish provides multiple customized applications to satisfy the needs of payment acceptance, processing and e-commerce.

VirtualPay Payment Processing: Call center payment management solutions

Our comprehensive VirtualPay system enables you to utilize all of our extensive payment solutions using one cohesive interface.

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  • Take Charge of All your Payment Integration Needs
  • Manage thousands of transactions simultaneously and monitor your direct payment options, and PCI compliance with just one simple tool.

Manage all of your customer payments with VirtualPay, our employee-facing online payment portal designed to streamline accepting and processing payments. From sending the first invoice to the final receipt, E-Complish makes it simple for call centers, retailers, service firms and online businesses to complete their payment processing needs.  No matter whether your customers are paying by credit card, check or direct debit, you can manage all your payments start to finish using all of our E-Complish solutions within one comprehensive system.  With VirtualPay, Access instant ACH before sending your customers automated email receipts branded with your company’s logo.  As a merchant, VirtualPay serves as your Call Center Payment Portal, available 24 hours a day, 7 days a week.


  • No-hassle setup and fully customized implementation, to suit your unique personal needs.
  • Interface and response emails customized to match your corporate brand image, including receipts
  • Run in-person charges or manually enter data phone orders, with payments by check, credit or debit card
  • Authorize credit card transactions, take payments and offer refunds
  • Comprehensive web-based interface that shows customer payment history and all E-Complish sources of payment
  • Accepts all seven major credit cards including Visa, MasterCard, Amex, Discover, Diners Club, EnRoute,  and JCB
  • Operates as an online Point-Of-Sale console, integrated with all E-Complish solutions, including DirectPay, and more


  • Increase revenue through more successful payments
  • Save money on credit card processing
  • Streamline call center operations
  • Offer better customer service
  • Decrease cards declined due to data entry mistakes
  • Process and store customer ACH, check and credit card information on Level One PCI Compliant servers for future or recurring payments
  • Comprehensive reporting for ongoing business success
  • Affordable, easy to install, implement and access regularly
  • Advanced security and support, including free technical assistance.

Who Should Use It?

Merchants that:

  • Accept phone or in-person payments
  • Want instant ACH, check and credit card authorizations
  • Would like a branded and custom call center solution
  • Want to send automated email receipts to customers
  • Existing E-Complish customers, ready to integrate all existing tools seamlessly with the VirtualPay console for better results.

Fully Integrates With: